I am writing this blog to give a run down of what’s been going on since I’ve been banned for “nudity” on twitch.tv which is false claims and false accusations. On March 8th, 2018 I was streaming in my Sailor Costume in “IRL” category that was voted for me to wear for my viewers/fans on stream to help me create a new audience and reach my path for partnership goal which was 10% away from applying. If I knew I was going to be banned for being in restaurant age appropriate costume just to have fun on my stream with my viewers, I would’ve never done it. For me personally I thought it was a good idea to interact with my viewers/fans and make new ones while we streamed in this outfit for fun. Also we wanted to accomplish 50 subscribers but only had/reached 34 subs. I wanted to prove that I can achieve this goal and possibly hit my goal for 100% partnership with doing a fun costume stream. I know that sometimes when you hit 100% for partnership and apply sometimes doesn’t work but I’ve been very dedicated to streaming and just was so close……but it failed. 1 hour of streaming in the “IRL” section with 125-175 viewers listening to music, laughing, and interacting with my chat I was instantly banned. Now I check my email and read “Based on review of community reports about your activity or content, we have issued a Community Guidelines strike on your account for Reason: “Nudity or Sexual Behavior/Attire” and indefinite suspension from accessing or using Twitch services.”
I also wanted to put in here that I’ve been banned before from streaming on twitch.tv. I’ve been a streamer on this platform since 2015-2018 and the two bans I do take account for because I didn’t read the tos/rules at the time, So yes this is a list below.
This was before my twitchtv channel name change at this time it was “mistressdd”
March 2015 – “OTHER” – Now at this time they didn’t title suspensions/bans for “nudity” it was called “other” and YES I TAKE THE BLAME for this case. It was the beginning of my streaming career playing league of legends on pc in lingerie and I didn’t read the tos/rules and was very prerogative and very revealing on stream. I was unbanned within 7 days explaining my fault and what happen being a freshly new streamer etc. This was my fault and blame.
August 2016 – “My account was suspended for broadcasting radio-style content that focuses exclusively on recorded music.” – YES I TAKE THE BLAME for this case. I was streaming “troll” music such as harambe, copywritten songs, and music soap operas on youtube. I wasn’t on webcam just had youtube troll music playing and take the blame for this suspension. I appealed and was unbanned within 7 days.
My name then was changed to “viannavolexa” on twitchtv and wanted to start off fresh and take things serious with my streaming career.
May 2017 – “Nudity/Sexual attire” – I am not sure on this case why I was banned because I don’t remember but I was unbanned within 7 days. I don’t know if it was false or true ban just searched all my bans through my emails and know I was banned for this in May. This one was a I don’t know lol.
February 19, 2018 – “Nudity/Sexual attire” – THIS BAN WAS NOT MY FAULT. I was mass reported for “nudity/sexual attire” but thank goodness I had a twitch staff member in my room to back me up knowing I was just playing runescape and wasn’t doing anything sexual or nudity was unbanned within 48hrs.
March 8th, 2018 – Nudity/Sexual attire” – The new TOS/RULES launched March 5th and I knew not to do anything stupid or silly because I knew they were taking their streaming platform serious. THIS BAN WAS NOT MY FAULT! I did nothing wrong. I did not know someone could not be in a sailor costume in “IRL” interacting with chat trying to engage new viewers and have a good stream. I was mass reported and have proof from the twitter post of these young teens harassing me that they did report me and wanted me banned. If I knew this was going to happen I wouldn’t just stayed within gaming community section playing league of legends/runescape.
I am happy to admit and share this with you because I am honest with my bans/appeals. Yes I was banned 2 out of 5 times that I deserved to be suspended/banned but the others are simply uncalled for and simply unfair. I believe I have a good community in my channel who supports me but also when gaining new ones I seem to get toxic trolls and cannot stop them by banning them. The reason I say this because I want to give them a chance to actually get to know me and not judge a book by it’s cover and just know I am a truly a live streamer, entertainer, and gamer that’s all. If the toxic still remains they yes they will be banned instantly. I AM NOT HERE TO SEXUALIZE, NUDITY, TAKE KIDS MONEY, HARASS STREAMERS/PEOPLE. Always been like that with my 4 years of streaming everyone knows that.
Now what I want to know from twitch.tv staff, support, and whoever runs this business if you clearly watched the VOD and seen what happen, there was absolutely NO NUDITY/OR SEXUAL ATTIRE AT ALL! Now I WILL ADMIT there was adult music playing such as troll music khia – my neck, my back, cuppcakke – deep throat ,or troll music but I wouldn’t been banned under music and not nudity. Within 30 minutes of getting banned I went ahead and appealed. I just sat there trying to figure out why was I banned? What did I do, I obey the TOS rules and know the terms of service using this site to know better NOT TO DO NUDITY/SEXUAL ATTIRE. I’ve been streaming on twitch.tv since 2015-2018 I know I have to play very safe on this site but I honestly DIDN’T DO NOTHING WRONG! I sat and thought more and noticed when I posted a tweet I had 3 people on twitter posted photos of proof that they reported me and admitting to be younger age of 13-15. I then knew I was MASS REPORTED and Twitch email on March 8th states “Based on review of community reports about your activity or content” which means people were reporting my account and trolling. My channel has been checked off for “mature audiences” only! They have to check that off and agree that are mature of age at least 17+ to watch me stream because my streams I do curse allot and listen to music that has allot of swears and I honestly try my best to keep it pg/pg-13. I also rage sometimes at my games with allot of cursing, BUT IT IS NOT MY FAULT your child is on my channel watching my stream or harassing me thinking it’s funny to mass report me with friends and see me get banned for no reason. I am providing proof on my twitter of these young teens harassing and being very mean to me. This was not funny and uncalled for.
We are now 1 month and 2 weeks of waiting for a response on 2 appeal emails and 3 follow up emails sent to them and still no answer. But I do have something very strange from the company that ended up happening. After I sent my appeal form on March 8th, I did get a twitch email response on March 15th message of them saying this:
This seem very strange to me because my case was never handled or never got my answer. I then emailed them back with 5 minutes to that email they sent me of what was going on but never got a reply or answer back from them since March 15th. Was this a automated system? Did they not want to handle my case? I just didn’t get it or knew what was going on. Twitch.tv as a company you should have replied that my case is being handled or being still under review so I know I am ok, or if not let me know I am perma banned and that you no longer want me on the site because it seems to me now you are giving me the run around. From 1 month 2 weeks I know you are understaff and reviewing allot of cases but I’ve seen 3 streamers who were banned on March 8th, 2018 with indefinite suspensions and was unbanned with 7-10 business days and why am I not being heard or unbanned yet for nothing I didn’t do honestly. To me it’s seems very UNPROFESSIONAL and DON’T CARE about another streamer/affiliate’s case. That is unfair and unacceptable. So if you were going to be understaff in unbanning these other indefinite streamers then my case should’ve been handled because I’m sure you seen my two appeals, and 3 emails I’ve sent and you don’t have the right to decline me if I have proof that my ban was false claim of NO NUDITY!
I then reached out to 3 twitch partnership staff members on twitter and told them about my issue and what was going on. They were polite and appreciate them listening to my issue and what was going on. 2 of them said to send another email follow to email@example.com which I have done with my twitchtv email associated with my account and that seem to not work at all. Another staff said he would forward my case to someone if I didn’t get a reply from the email but that never happen as well. I did the best I can do by appealing this case, sending emails, and reaching out on twitter and yet still can’t get a simple answer with YES you are right your provided evidence and watching the vod you was NOT nude or doing sexual attire. I just want my account back because to me right now I feel discriminated and no one hearing me out and looking at the evidence of what happen and what went on.
This is my problem and there you have it everyone what do I do now? Go on another platform? I will admit I have but nothing compares to twitch.tv as a company I am affiliated with. All traffic, donations, sponsors mostly are targeted to twitch.tv and some other platforms yes but only if you have a big following base already but it not easy when all of your viewers, donators, subscribers are from twitch and enjoy twitch.
I provided everything I could for this appeal to be seen and be unsuspended by now, but I honestly don’t know if it’s shade, discrimination, they don’t care for affiliates/small streamer concerns. Here is a photo of me the day I got banned for no reason so you decide on your thoughts.
This was the only thing I can show the jury/you guys for you decide if this is restaurant appropriate or not. I am not over sexualizing my outfit because this sailor dress lands right above the knee. I also wanted to point out and this is no shade to you ladies at all because I as well dress similar to what you guys wear but the thing has me very concerned hmm? Why is ok for you ladies to wear this on this company twitch.tv that looks very sexual attire to me in my opinion but yet you ladies aren’t banned or going through the same thing as me??? I am not hating at all I just want to know from twitchtv company if they banned me for no reason and don’t want to handle my claim why are these ladies still streaming on the site with no issue SHOWING AND DOING WAY MORE THAN ME!?! Seems to be a little shade towards me huh? I’ve seen girls do way worst than me and still standing on this platform without banned but i’m just showing an example they should be punished if I am being punished for something that is FALSE CLAIM.
I made this blog post to show twitch.tv or any other company to read peoples suspensions/bans/claims/concerns because every person needs to be heard. I have a voice and won’t stop until my side of the story is heard. I am glad to speak the truth and my mind on this blog post and don’t worry we are going to be making a youtube video and if we still suspended we will be writing a petition. If my blog, youtube video, and petition is not heard then WE WILL BE TAKING LEGAL ACTION. This is not a joke nor a game this is my job, my life, my career and it was taken from me and I WANT IT BACK THANK YOU.
ONE MORE THING! To the youtube fake news/reddit posts want to get this in the clear. I NEVER was banned/suspended for “bullying” a viewer for judging a photo of them that they donated to me in their consent for me and the viewers in my chat to rate/judge them no way in hell would I bully someone because I been bullied many times and no the feeling so please take your false rumors and claims else where that is not true. I never “harassed” a streamer or made rumors about a streamer to gain fame/viewers but if you are a “streamer” trying to harass ME and my source of income don’t DISRESPECT ME I DO HAVE RECEIPTS don’t EVER forget that. With that being said I am clearing out my name that NO I wasn’t banned for any of these false claims as well. So please if you’re going to use my name “viannavolexa” to make a story up make it a truthful one, not stupid ones that isn’t gonna work because everyone know I don’t bully/harass viewers/streamers amen and thank you.
But if you guys did your homework then you would now know why I was banned for “nudity” NEVER EVER for “harassment” or “bullying” but I am glad to get this cleared and people can always see what goes down and happens on my Twitter.